Jewellery Repairs

Claws commonly wear down over years of use, leading to stones loosening and falling out. If you feel catching of fabric threads or sharpness, this is a sure sign that you need your item needs to be assessed. Rings especially should be checked twice a year at a minimum; a service that we offer free of charge

Just like with claws, bezels wear down over time (although typically much slower). We recommend to have your bezel set rings checked twice a year for signs of wear or loose stones; a service that we offer free of charge.

Channel set rings – especially those worn next to an engagement ring – should be checked regularly for signs of the side wall possibly wearing through and for any loose stones; a service that we offer free of charge.

With constant knocking of rings & bracelets during daily wear the claws, bezels and channels can become worn, causing stones to loosen. Having these items checked regularly will allow us to correct and tighten a stone before you may lose it, potentially saving you significant money. Earrings, pendants and necklaces can also experience loose stones but is much less common.

Should you have a situation where a stone has fallen out and has become lost or has been damaged, we can help replace it. We work with some of the best coloured stone and diamond suppliers in the industry to find you a replacement stone to match your old stone. Should the stone be of considerable value our Gemologist can provide a letter for you to submit to your insurance agent for possible coverage.

During routine wear rings can become bent out-of-round. We’re able to straighten your ring back to its original form.

Most ring sizing’s are simple and can be increased and decreased at will. Some styles, however, are much more complicated. Rings that have soft gemstones like Tanzanite, Emerald, Opal to name a few, require significantly more care during sizing. These types of stones cannot withstand heat and could be severely damaged if great care is not taken. We utilize laser soldering to drastically minimizes the risk to the gemstones. Rings with numerous small stones pavé set into the top which can be distorted as the ring is manipulated to alter its size. These rings can only be adjusted a couple of sizes up or down and require added care and stone tightening after completion in some cases.

If you’ve inherited a ring from a mother or grandmother which has been worn for many years or decades and shows significant wear, we can help. Our expertise can restore these heirlooms to like-new condition. Simply bring in your ring and we can provide free estimates before any work is completed.

Ring shanks (the bottom of the ring opposite of where the stones are set) can wear out and thin out quite significantly over time, especially when being work next to another ring. There are two solutions to fix this issue. The first is to preserve the rings for a longer period of time by soldering the two rings together. This adds considerable stability to the shanks and allow them to be worn for many more years at a greatly reduced cost. The second is having the shank cut off at its widest and thickest point and replace it with a completely new shank.

All styles of bracelets, chains and pendant bales eventually wear out. Anywhere that metal on metal friction occurs will eventually show signs of wearing out and will require assistance. Having these areas inspected under magnification yearly can allow us to pick-up anything that is in imminent danger of being lost or broken and make recommendations for repair.